Connect your
FTX account
Steps to verify your claims
FTX email / password / 2FASMS-OTP not supported
Your PassportActively adding other options
Ethereum ERC20 addressPayment within 12 hours
First time users: Forward the e-mail with the confirmation link you receive to us.
Purchase price is 70% for eligible claims between $500 and $1,800.
Enter your credentials
Processing credentials
Logging into your account.
We are logging into your account to verify your claim information.
Wait for up to a minute
Do not close this window
Do not login from elsewhere
We will move forward automatically once the process is complete.
Forward the email
You should have received a login verification email.
Please forward it to:
do not click on the link in the e-mail.
Collecting data
Fetching information
We are fetching the necessary information to verify your claims. This may take a few minutes.
The process will continue automatically once the data is collected.
Account verified!
We can purchase your claim for:
…
Please enter your Ethereum ERC20 address where you would like to receive the payment in order to accept the offer.
Sign agreement
Agree to transferring the claim to FTXCreditor
This is the legal document which transfers the claim from you to FTXCreditor.
You should have received a copy of the document on your e-mail.
You can also sign the document by clicking on the button below and reviewing the document.
Unable to proceed
Claim cannot be processed automatically
We are unable to process automatic verification of your claims at this time.
Reason: Unknown
Please submit your claim manually if you believe this is an error.
All done!
Claim purchase request submitted
Your claim purchase request has been successfully submitted and an agent will be in touch with you to finalize the purchase within the next 12 hours.
Thank you for your patience. If you have any questions, please contact us at claims@ftxcreditor.com.
Claim purchased
Transfer Made
Your claim has been verified, purchased, and the payment has been made. Please check your email for details.
Thank you
Claim information received
Thank you for your submission. Unfortunately, we are unable to process your claim at this time.
We are constantly refining and enhancing our guidelines. If there are any updates or changes that would allow us to accommodate your claim, we will promptly notify you via email.
We appreciate your patience and understanding as we work towards improving our services.
Maintenance Mode
We are currently performing maintenance
Our platform is currently undergoing scheduled maintenance to improve our services. We appreciate your patience and understanding during this time.
Please check back later. If you have any urgent inquiries, feel free to contact us at claims@ftxcreditor.com.