FTX Creditor Logo

Connect your
FTX account

Steps to verify your claims

FTX email / password / 2FASMS-OTP not supported

Your PassportActively adding other options

Ethereum ERC20 addressPayment within 12 hours

First time users: Forward the e-mail with the confirmation link you receive to us.

Purchase price is 70% for eligible claims between $500 and $1,800.

FTX Creditor Logo

Enter your credentials

The email associated with your FTX Account.

The password for your FTX Account.

The 2FA code for your FTX Account.

FTX Creditor Logo

Processing credentials

Logging into your account.

We are logging into your account to verify your claim information.

Wait for up to a minute

Do not close this window

Do not login from elsewhere

We will move forward automatically once the process is complete.

FTX Creditor Logo

Forward the email

You should have received a login verification email.

Please forward it to:

login@ftxcreditor.com

do not click on the link in the e-mail.

FTX Creditor Logo

Collecting data

Fetching information

We are fetching the necessary information to verify your claims. This may take a few minutes.

The process will continue automatically once the data is collected.

FTX Creditor Logo

Account verified!

We can purchase your claim for:

Please enter your Ethereum ERC20 address where you would like to receive the payment in order to accept the offer.

FTX Creditor Logo

Sign agreement

Agree to transferring the claim to FTXCreditor

This is the legal document which transfers the claim from you to FTXCreditor.

You should have received a copy of the document on your e-mail.

You can also sign the document by clicking on the button below and reviewing the document.

FTX Creditor Logo

Unable to proceed

Claim cannot be processed automatically

We are unable to process automatic verification of your claims at this time.

Reason: Unknown

Please submit your claim manually if you believe this is an error.

FTX Creditor Logo

All done!

Claim purchase request submitted

Your claim purchase request has been successfully submitted and an agent will be in touch with you to finalize the purchase within the next 12 hours.

Thank you for your patience. If you have any questions, please contact us at claims@ftxcreditor.com.

FTX Creditor Logo

Claim purchased

Transfer Made

Your claim has been verified, purchased, and the payment has been made. Please check your email for details.

FTX Creditor Logo

Thank you

Claim information received

Thank you for your submission. Unfortunately, we are unable to process your claim at this time.

We are constantly refining and enhancing our guidelines. If there are any updates or changes that would allow us to accommodate your claim, we will promptly notify you via email.

We appreciate your patience and understanding as we work towards improving our services.

FTX Creditor Logo

Maintenance Mode

We are currently performing maintenance

Our platform is currently undergoing scheduled maintenance to improve our services. We appreciate your patience and understanding during this time.

Please check back later. If you have any urgent inquiries, feel free to contact us at claims@ftxcreditor.com.